SoL EMS

Sol is an EMS system focused on improving the communication pathways between the dispatch, service providers and medical centres to minimise human error and reduce response times.

The Challenge

How might we use an idea to create a big impact in the coming 5G-centred world within the medical field?

Approach

By creating a direct link from emergency operators to paramedics to the ER, Sol is able to streamline the process of receiving emergency assistance — saving time in those crucial moments where minutes can mean the difference between life and death.

"The average waiting time was 7 minutes in urban settings, 7.7 minutes in suburban areas, and 14.5 minutes in rural areas." — Reuters Health

Outcome

Our solution changes how the ambulance and hospital receive information and how ambulances travel from their station to the medical centre. We also opened opportunities for communications directly between doctors and EMTs in transit to optimise patient care.

• Establishes a log from the moment a 911 call is initiated, using AI to fill out patient reports.
• Gives paramedics a clear map to their patients.
• Allows for hands-free two-way video chat with the trauma surgeon for remote diagnosis and treatment.
• Seamless handoff of patient records giving insights to all medical staff throughout emergency assistance.

Team

Dylan Jackson · UI, UX Design, Branding
Brogan Bunner · Design, Research
Johan Renli · Design, Research
Sherry Wu · Design, Research, Documentation
Dennis Wang · Industrial Design

Red Dot Design Award 2018 winner.